What will Happen when my Pet dies??


We constantly strive to improve our information in an effort to help pet owners at their time of grief, below we have laid out some guidance information to assist you to find a reputable and professional crematoria which will carry out cremation services on your behalf and at the same time provide professional level of service allowing you peace of mind.

If you are suffering from Bereavement please go to our “Articles Page” which we hope you will find to be of help by explaining the stages of bereavement which people suffering such a loss will experience.

Things to consider and Questions to ask – ALSO SEE our Articles on Individual Cremation and Pet Bereavement.

1. BEFORE you require such a service – locate your nearest Pet Crematorium, and ask as many questions as you wish, they should be quite happy to answer. If one of our recommended Members are not within travelling distance contact your area Environment Agency who are able to supply a list of premises but check if they hold an Annual Compliance Certificate as this will ensure a professional quality and service.

2. Never leave your Pet with a Veterinary Surgery to dispose of unless you know where they will be sent and you are happy with their selection of a crematorium.  See Articles on the new Compliance Certificate.

3. It is your right to be allowed to take your Pet home or direct to a Cemetery or Crematorium of your own choice. This is perfectly legal provided the body is disposed of within the legislation and is legal. Make sure any facilities you use can produce the necessary Licence or Compliance Certificate.

4. Make sure you are able to visit the crematorium or cemetery of your choice, BEWARE of premises who do not welcome visitors.

5. ALL Pet Crematoria MUST hold a Carriers Licence to collect your pet from home or veterinary surgery, Site Licence¬†or Compliance Certificate to operate their facilities, together with Approval from DEFRA and a COTC (Certificate of Technical Competence if dealing with “other” waste) together with Planning Permission for the site.

6. Ensure that all Pets are cremated at the crematorium where they have been taken, make sure they are not moved to other premises without your knowledge.

7. Ask friends and neighbors of their experiences and recommendations, there can be no better way to select a premises than from personal experience.

8. Make sure you understand what you are being offered and that this is the type of service you require.

9. Agree the cost of the service before you agree to leave your pet.

10. Look for a crematorium holding a Compliance Certificate and the NFPPC logo as a guarantee of service.