TEL: 07547 301028        

EMAIL:  rowan.hughes@hotmail.co.uk

WEBSITE: www.memorialwoodpetcrem.co.uk

This crematorium is DEFRA Approved

SERVICES & FACILITIES:          

Individual Pet Cremation, Scattering & Interment of Ashes, Collection & Delivery Service, Memorial Tree & Plaque, Brochure available.

Hours: Mon – Sat 9am – 5pm

Website: http://www.memorialwoodpetcrem.co.uk

This crematorium is DEFRA Approved

Individual Cremation, return or scattering of remains, memorial tree and plaque, website, brochure

Please note that from the 12th December 2010 the Environment Agency are no longer issuing Waste Permits to Pet Crematoria under 50kg per hour and in addition a COTC is not required to be held by April 2012 for sites only cremating cadavers, if you are cremating “other” waste from veterinary surgeries it is necessary to hold a COTC.

The current position is at present very unclear but we can assume that at some point we will be appointed a new governing body.  In the meantime we suggest that it is not necessary as ALL NFPPC members will hold an Annual Compliance Certificate which will guarantee a strict quality of service.

Currently all machines remain under DEFRA approval regulations and of course all crematoria operate under Trading Standards regulations and requirements.

We are currently seeking pro rata reimbursement for costs incurred by crematoria owners who are members of the NFPPC which will include Permit Subsistence Fees and any costs already incurred in connection with obtaining COTC’s – Join us now and you will benefit from our work in this connection.

Watch this space for more up to date news.

Due to the difficulties we are experiencing in connection with checking new applications in the light of the above permit changes it has been decided that to ensure only crematoria who meet specific specifications are accepted as members of the NFPPC.  Full inspections will be carried out by a proposer and seconder prior to acceptance of membership and granting of an Annual Compliance Certificate.  Due to the additional costs this will involve, all new applications will be required to pay a one off fee to cover these costs.  ALL NEW APPLICANTS will be charged a fee which will include a survey and the granting of the Annual Compliance Certificate of £500.  Subsequent membership renewals will be £200 (to include Annual Compliance Certificate).

Leaving bodies in a field to rot!!

Most pet owners are by now aware of the terrible story surrounding the Peak Pet Crematorium in Derbyshire where instead of cremating the pets and returning the ashes to their owners, Emma Bent dumped the bodies in a field and left them to rot.

This is a terrible story, but this is not how professional Pet Crematoria operate, most crematoria are operated by committed staff and pet owners who do their very best  for bereaved owners and their pets, but this story only emphasises the responsibilities that Vet Surgeries and the authorities have to ensure premises are operating in the correct manner, this has not been helped by the fact that the Environment Agency have now ceased to issue Premits or Licences to pet crematoria premises, which in turn means that these unlicensed and unpermitted premises are not inspected or encouraged to operate under any Code of Conduct or Permit regulations.

The public must however be assured that ALL members of The Federation of Private Pet Crematoria are either Licensed, Permitted or have agreed to operate by our Code of Conduct at all times  LOOK FOR THE LOGO

We must point out however that it is the responsibility of all Veterinary Practices to ensure that pets bodies are “disposed” of in a correct and legal manner and we would also recommend that pet owners ask their vet surgery where they send their pets and either telephone the premises or wherever possible go and check them out for yourself.  No reputable crematorium will object to a pet owner visiting the premises and or asking questions regarding cremation services.  It is of course always safer to use a crematorium who is a member of  The National Federation of Pet Crematoria as this will give a pet owner pece of mind that they are selecting a pet crematorium who abides by a strict code of conduct.

We fully support the advice given by the press to pet owners that if they are quoted a price of less than £120 for an individual cremation that this should be treated with extreme caution.  This advice applied whether the quote is from your veterinary surgery or direct from a pet crematorium especially nolw at a time when fuel charges have more than tripled in price.

It is “good practice” and the most accepted procedure  for high sided trays to be used, this ensures that a pets ashes are completely contained and cleanly removed from the chamber after each cremation has taken place removing the need for wet brushes which in itself could cause contamination between pets.  If as a pet owner you are in any doubt, speak to your vet, speak to the crematorium they recommend and if you are able, make sure you go along and visit the premises.

Pet owners must however ensure they are not confused by scare mongering tactics which some crematoria and associations try to spread around by stipulating that only they cremate in the correct manner, there are many different systems of individual or private cremation which can be carried out, all of which are correct and will provide a pet owner with the return of their pets ashes without contamination.  It is not correct to state that all cremation chambers must be swept and cleaned between each cremation due to the extremely high temperatures at which a cremation chamber is required to operate, (unless the crematorium in question only carries out two or possibly three cremations per day), and the fact that all modern cremators are refractory lined and very well insulated to ensure the heat is held within the chamber and not allowed to escape through the walls, therefore several hours are required to make is possible to enter the chamber with any “cleaning articles” i.e., brooms etc.  Of course it could be argued that a wet or damp broom would survive the heat but this would only allow for ashes to stick to the brush requiring a new brush for each cleaning process.

Please note each Member has an in depth listing below but for a quick reference here the areas are listed by County in alphabetical order, please scroll down to find a Member in the area of interest to you.

ALL NFPPC Members will hold an Annual Compliance Certificate and abide by our strict Code of Conduct.

We recommend you use the links provided to view websites where available and view the Members Directory full page information listed in alphabetical order by crematorium name/title.

We support the guidance which was made public by the press whereby all pet owners should be extremely cautious if they are quoted a price of less than £120 for an individual cremation whether this quote is via a veterinary surgery or direct from a pet crematorium, especially now at a time when fuel charges have more than tripled.

BEDFORDSHIRE

Bedford Pet Cremations: Tel: 01234-363443 Website: http://www.bedford-pet-cremations.co.uk

CORNWALL

Petorium: Tel: 01579-342212

DEVON

Meadow Wood Pet Cemetery: Tel: 01548-853785 Website: http://www.meadowwood.co.uk

ESSEX

Resting Pets: Tel: 01277-890009 Website: http://www.restingpets.co.uk

Sunnyfields Pet Cremation: Tel: 01376-52913 Website: http://www.sunnyfields.org.uk

HERTFORDSHIRE

Willow Haven Crematorium & Cemetery: Tel: 01923-263536 Website: http://www.willowhaven.co.uk

KENT

Cherry Tree Pet & Equine Crematorium: Tel: 01233-850929 Website: http://www.petcrem.com

Treasured Friends: Tel: 01843-808288 Website: http://www.treasured-friends.co.uk

LEICESTERSHIRE

Memorial Wood Pet Crematorium: Tel: 07547 301028 Website: http://memorialwoodpetcrem.co.uk

LINCOLNSHIRE

Lincolnshire Pet Crematorium: Tel: 01205-723508 Website: http://www.lincspetcrem.co.uk

NORFOLK

Peaceful Pets Limited: Tel: 01485-528141 Website: http://www.peacefulpets.co.uk

SCOTLAND

Paws RIP: Tel: 01592-650081

SURREY

Silvermere Haven Pet Cemetery: Tel: 0208-546-7591 Website: http://www.silvermerehaven.co.uk

The Surrey Pet Cemetery Crematorium: Tel: 01342-893069 Website: http://www.surrey-pet-cemetery.co.uk

WALES

Pet Funeral Services: Tel: 01352-710500 Website: http://www.petfuneralservices.co.uk

YORKSHIRE

Chapel Moor Pet Cremation Services: Tel: 01262-488981 Website: http://www.chapelmoor.co.uk

Pets at Rest Cremation Services: Tel: 01274-835296 Website: http://www.petsatrest.org.uk

Email enquiries@treasured-friends.co.uk

Website:  http://www.treasured-friends.co.uk

EA Permitted & DEFRA Approved

Individual Pet Cremation facilities, Return of remains scattering & burial facilities.

Westwood Lodge, Ramsgate Road, Margate, Kent, CT9 4DW

TEL: 01843 808288        

EMAIL: enquiries@treasuredfriends.co.uk

WEBSITE: www.treasured-friends.co.uk

EA Permitted & DEFRA Approved

SERVICES & FACILITIES:          

Individual Pet Cremation, Scattering & Interment of Ashes, Pet Burial & Memorial Services, Brochure available.

NOTE:  See our Article “Permit Suspension”

Questions:

How do I start?

What Licenses to I need?

What will the costs be?

How do I get work?

Answers:

Will you only be carrying out work for the public?

Will you be servicing Veterinary Surgeries?

Will you include SRM, Clinical Waste etc?

What size of Incinerator will you be purchasing?

Will you be storing any waste?

NOTE:   As from the 12th December 2010 the issuing of Permits/Licences has been suspended on all incinerators burning less than 50kg per hour and ONLY cremating cadavers, pending a review of the legislation.    There is currently much confusion as to who or what the regulations will be in the future but we are currently in discussions with the EA, DEFRA and the BVA and will be the first to know of the decisions which have been made, following our discussions it is most likely that refunds will be made to crematoria who have paid their annual subsistence fees on a pro rata basis.

Due to the complexity of the answers (which raise further questions)  we as a Trade Federation will be producing a Booklet which  provides details covering all the above questions including copies of  forms together with other templates.  To obtain a copy please write to us and enclose a cheque in the sum of £30.00.  See  “Contact Us” for details.

Prior to the abolishment of the permit a pet crematorium could not operate without a current permit so do not be tempted to start and then apply.  Applications can in most instances between 6-10 months so it is not advised that an Incinerator is purchased before approval of a Permit, your application fee is non-refundable and does not guarantee approval.   Remember £30.00 is a small price to pay when you are investing thousands of pounds in your new venture.  Now the permits are no longer being issued it is possible for pet crematoria to start trading with only a few restraints, however, it is important for the industry that we as a trade federation ensure that all pet crematoria, both existing and new keep to the high standards laid down by the EA.  With this in mind we make it our policy to survey all new members premises to ensure their practice and operation is in accordance with the standards laid down by the old permits and grant them an Annual Compliance Certificate.  Any application not meeting this basic criteria will not be accepted as memebers by this trade federation.

Due to the difficulties we are experiencing in connection with checking new applications in the light of the above permit changes it has been decided that to ensure only the crematoria who meet the new Annual Compliance Certificate are accepted , surveys will be carried out during operations.  Due to the additional costs this will involve, all new applications will be required to pay an additional one off fee to cover these costs.  ALL NEW APPLICANTS will be charged an approval fee which will include a Survey, Annual Compliance Certificate and 12 months Membership £500.  Membership renewals will be £200 (including Annual Compliance Certificate)

We are happy to explain the current position to all new applicants – in the meantime see our Article on Permit Suspension

A Certificate of Technical Competence is a legal requirement for all “waste” sites.

Pet Crematoria and Cemeteries can come into this category.

DO NOT IGNOR THIS LEGISLATION OR YOU WILL BE CLOSED DOWN OR PROSECUTED.

The COTC is required in addition to, Carriers Licence, DEFRA Approval, and of course Planning Permissions and or Change of Use.

Please remember that all new sites and or any existing site MUST have at least one fully qualified person on site holding a COTC, if you are dealing with any other sort of waste other than pet cadavers, those existing sites with persons currently holding “Grandfather Rights” will be required to qualify by taking a Continuing Competence Test, please note the current deadline has been extended for the COCT only.

I refer you to previous correspondence regarding the COTC which will replace the “Grandfather Rights”, due to technical difficulties the deadline date by which this must be completed has now been extended to 29^th February 2012.info@admin@wamitab.org.uk with the title ‘Extension’ and include the following information: Full Name, Home Address, Company Name, Name of the Continuing Competence test you intend to take.www.wamitab.org.uk/continuingcompetence or telephone 01604 231950.

If you have already taken your test to meet the original date of 28^th February 2011 the validity of your Continuing Competence Certificate will be extended by one year which means you will have to take another test between 1^st March 2012 and 28^th February 2014.

Those who currently hold “Grandfather Rights” and will be required to obtain the Continuing Competence Certificate by the deadline date should register their interest with WAMITAB before the end of February 2011. To register your interest send an email to

Note: The two year cycles for taking the rest will recommence from 1^st March 2012. For further information visit

If you wish to discuss the above further please telephone.  Correspondence has been sent to ALL members as a  matter of course.

NOTE:   As from the 12th December 2010 the issuing of Permits/Licences has been suspended on all incinerators burning less than 50kg per hour cremating only cadavers, pending a review of the legislation.    There us currently much confusion as to who or what the regulations will be in the future but we are currently in discussions with the EA, DEFRA and the BVA and will be the first to know of the decisions which have been made, following our discussions it is most likely that refunds will be made to crematoria who have paid their annual subsistence fees on a pro rata basis.  The suspension also applies to COTC’s (for per crematoria who are only cremating cadavers)  if you are not already taking this certificate we recommend that you wait the outcome of the new legislation requirements.

Apply now for your Annual Compliance Certificate